Privacy policy
At Zenith Shine Co., we recognize that an online shopping experience involves more than products and payments. It also involves information entrusted to us by customers.
This Privacy Policy explains how information may be collected, used, disclosed, retained, and protected when you visit or use https://www.zenithshineco.online/.
We seek to collect information that is reasonably relevant to operating our online store, processing transactions, fulfilling orders, providing customer support, maintaining security, and meeting legal obligations.
Where applicable, this Policy is intended to address requirements under Florida's privacy and consumer-protection framework.
1. Information We May Collect
The information we collect depends upon how you interact with our website.
Information You Provide
You may provide information such as:
- Full name;
- Email address;
- Telephone number;
- Billing address;
- Shipping address;
- Order details;
- Product selections;
- Payment-related information;
- Customer-service correspondence;
- Return and refund information;
- Reviews or feedback; and
- Other information you voluntarily submit.
Transaction Information
When an order is placed, we may maintain information concerning:
- Order number;
- Products purchased;
- Quantity;
- Purchase price;
- Transaction status;
- Shipping destination;
- Billing information;
- Return status; and
- Refund information.
Payment-card information may be processed by third-party payment providers rather than directly stored by us.
2. Automatically Collected Information
When you visit the website, certain technical information may be collected automatically.
This may include:
- IP address;
- Browser type;
- Operating system;
- Device type;
- Device identifiers;
- Approximate geographic information;
- Pages viewed;
- Referring website;
- Access date and time;
- Session information;
- Website interaction data; and
- Technical diagnostic information.
Such information may help us understand website performance and identify technical or security problems.
3. Cookies and Similar Technologies
Our website may use cookies, pixels, local storage, tags, or similar technologies.
These technologies may be used to:
- Keep essential website functions operating;
- Remember preferences;
- Support shopping-cart functionality;
- Improve website performance;
- Understand website traffic;
- Analyze user interaction;
- Detect suspicious activity; and
- Improve the shopping experience.
Your browser may provide tools that allow you to manage or restrict cookies. Certain website features may not function properly if essential technologies are disabled.
4. Purposes of Processing
We may process personal information for purposes including:
- Processing and fulfilling orders;
- Arranging shipment;
- Providing customer service;
- Processing returns and refunds;
- Communicating about transactions;
- Maintaining business records;
- Preventing fraud;
- Protecting website security;
- Troubleshooting technical issues;
- Improving website functionality;
- Understanding customer interaction with the website;
- Complying with applicable laws;
- Establishing or defending legal claims; and
- Performing other reasonably necessary activities associated with requested products or services.
Florida law requires covered controllers to limit personal-data collection to information that is adequate, relevant, and reasonably necessary for disclosed purposes. (Florida Statutes § 501.71 )
5. Transactional Communications
When you place an order, we may contact you regarding:
- Order confirmation;
- Payment;
- Shipment;
- Delivery;
- Returns;
- Refunds;
- Customer-service matters; and
- Other information directly related to your transaction.
These communications are operational rather than promotional.
6. Promotional Communications
Where permitted by applicable law, we may send promotional communications concerning products, offers, or website updates.
You may unsubscribe from promotional email communications using an applicable unsubscribe mechanism or by contacting us.
Unsubscribing from marketing communications does not necessarily stop essential transaction-related communications.
7. Service Providers
We may engage third-party service providers to help operate our business, including providers involved in:
- Payment processing;
- Shipping;
- Website hosting;
- E-commerce infrastructure;
- Analytics;
- Email delivery;
- Customer service;
- Fraud detection;
- Cybersecurity;
- Technical maintenance; and
- Professional services.
These providers may receive information reasonably necessary to perform their contracted services.
8. Disclosure of Information
Personal information may be disclosed when reasonably necessary to:
- Complete an order;
- Provide requested services;
- Deliver merchandise;
- Process payment;
- Maintain website operations;
- Protect customers or our business;
- Prevent fraud;
- Investigate security incidents;
- Comply with legal obligations;
- Respond to lawful governmental requests; or
- Exercise or defend legal rights.
9. Business Transfers
If M & N BAKER, LLC or the relevant website business becomes involved in a merger, acquisition, restructuring, financing, sale of assets, bankruptcy, or similar transaction, information associated with the business may be transferred as part of that transaction, subject to applicable legal requirements.
10. Data Security
We use reasonable administrative, technical, and physical measures designed to protect personal information.
Depending upon the circumstances, safeguards may include access controls, authentication procedures, technical protections, monitoring, internal policies, and other reasonable security practices.
No online system can be guaranteed to be completely secure. Accordingly, we cannot promise absolute security of information transmitted or stored electronically.
Florida law requires covered controllers to establish and maintain reasonable administrative, technical, and physical security practices appropriate to the volume and nature of personal data involved. (Florida Statutes § 501.71 )
11. Data Retention
We retain personal information for as long as reasonably necessary for the purposes described in this Policy, including:
- Completing transactions;
- Providing customer support;
- Maintaining financial and business records;
- Handling disputes;
- Preventing fraud;
- Enforcing agreements;
- Meeting legal requirements; and
- Protecting legitimate business interests.
The appropriate retention period may differ depending on the nature and purpose of the information.
12. Florida Privacy Rights
Where Florida's Digital Bill of Rights applies to the business and the consumer qualifies for protection under that law, applicable consumers may have rights concerning their personal data.
These rights can include, depending upon the circumstances:
- Confirming whether personal data is being processed;
- Accessing personal data;
- Correcting inaccuracies;
- Requesting deletion;
- Obtaining a portable copy of certain data;
- Opting out of targeted advertising;
- Opting out of the sale of personal data;
- Opting out of certain profiling;
- Opting out of certain sensitive-data processing; and
- Appealing certain privacy-request decisions.
Florida Statutes § 501.705 expressly identifies several of these consumer rights. (Florida Statutes § 501.705
13. Submitting a Privacy Request
Privacy requests may be submitted to:
Please identify the specific right or request you are seeking to exercise.
For certain requests, we may need to verify your identity before taking action. Verification procedures are intended to protect consumers from unauthorized access to personal information.
14. Privacy Request Appeals
Where applicable law provides an appeal right, a consumer may request reconsideration of a decision concerning a privacy request by contacting:
The appeal should identify the original request and explain why reconsideration is being requested.
15. No Unlawful Discrimination
To the extent applicable privacy law protects a consumer exercising statutory privacy rights, we will not unlawfully discriminate against that consumer because the consumer exercised a protected right.
Florida law specifically prohibits covered controllers from discriminating against consumers for exercising rights provided by the Florida Digital Bill of Rights. (Florida Statutes § 501.71
16. Children's Privacy
The website is not intentionally designed to solicit personal information from children in violation of applicable law.
If a parent or legal guardian believes that information from a child has been collected improperly, please contact us.
17. Third-Party Websites
The website may contain links to external websites or services.
Those third parties may have independent privacy practices and policies. We encourage customers to review the privacy notices of third-party websites before providing personal information.
18. Changes to This Privacy Policy
We may update this Policy periodically to reflect changes in:
- Business operations;
- Website functionality;
- Service providers;
- Data-processing practices;
- Applicable law; or
- Privacy and security procedures.
Florida's privacy statute requires a covered controller's privacy notice to be reasonably accessible and clear and, under the applicable provision, updated at least annually. (Florida Statutes § 501.711
19. Contact
Zenith Shine Co.
M & N BAKER, LLC
477 N. SEMORAN BLVD
ORLANDO, FL 32807
United States
Email: [email protected]